Telecommunications Equipment

Florida Telecommunications Relay, INC. (FTRI) is a statewide non profit 501(C)3 organization that administers the specialized telecommunications equipment distribution program for citizens of Florida who are deaf, hard of hearing, deaf/bind and speech impaired. FTRI is also responsible for the education and promotion of the Florida Relay Service.

The FTRI Program distributes specialized telecommunication equipment, free of charge, such as volume control telephones, telecommunication devices for the deaf (TDD) or (TTY) and signaling devices to individuals who are deaf, hard of hearing, deaf/blind or speech impaired.

For more information, call (321) 633-6011.

Q: Who is eligible to receive a phone through the FTRI program?

A: Residents of the State Florida who are deaf, hard of hearing, deaf/blind and speech impaired.

Q: How much does the specialized phone equipment cost?

A: FTRI loans the equipment for as long as the individual needs it, at no cost

Q: How do I qualify or get a phone?

A: Complete an FTRI application; have it signed by an approved certifier, then schedule an appointment at (321) 633-6011.

Q: How do get an application for the FTRI program?

A: You may download an FTRI Application through or contact us at (321) 633-6011.

Q: How will I know how to operate the equipment?

A: A Telecommunications Specialist will provide training on the phone equipment during your appointment.

Q: Are there any age requirements to receive a phone?

A: Applicants must be three years of age or older to receive most phones

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